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Cookie policy.

Our websites use only the cookies and storage they need to work and to remember your cookie choice. We do not use advertising cookies, analytics that follow you across sites, or any cross-site tracking.

Effective[Effective date] Version1.0 Applies toWebsite visitors, buyers

01About this policy

1.1 This policy explains how [Company legal name] ("Zonipay", "we") uses cookies and similar technologies on zonipay.com, hub.zonipay.com and the checkout pages we operate for stores. It should be read with our privacy policy.

02What cookies are

2.1 Cookies are small text files a website stores in your browser. Similar technologies, such as browser local storage, keep small pieces of information on your device in the same way. In this policy, "cookies" covers both.

2.2 Essential cookies are strictly necessary to provide a service you ask for, such as keeping you signed in, protecting a form or remembering a privacy choice. The law generally does not require consent for them, but we tell you about them here.

03What we use

3.1 This website. zonipay.com uses essential storage only. When you close or accept the cookie notice, we save your choice in your browser's local storage under the key zp_cookie, so the notice does not appear on every page. It stays on your device and is not sent to us.

3.2 Application and merchant dashboard. hub.zonipay.com and the merchant dashboard use essential cookies to keep you signed in, protect forms against cross-site request forgery and keep your session secure. They expire when you sign out or after a period of inactivity.

3.3 Hosting and security. Our hosting and security providers may set essential cookies to route traffic and protect the site from abuse. These do not identify you for advertising.

04Checkout pages

4.1 Card payments are processed by Stripe. Checkout pages may load Stripe's payment fields, which may set cookies used to prevent fraud, for example to recognize a device that has been used for fraudulent payments before. Stripe uses these cookies under its own privacy and cookie policies, available on its website.

4.2 These cookies are needed to accept card payments safely, so they are treated as essential.

05What we do not use

  • No advertising or retargeting cookies.
  • No social media pixels or embedded tracking.
  • No cross-site tracking, and no sale of data collected through cookies.

5.1 If we ever want to add cookies that are not essential, we will update this policy first and ask for your consent where the law requires it.

06Cookie table

NameSet byWherePurposeDuration
zp_cookie
local storage
Zonipayzonipay.comRemembers that you have seen the cookie notice and your choiceUntil you clear your browser storage
Session cookie
[Name set at launch]
Zonipayhub.zonipay.com, merchant dashboardKeeps you signed in and protects your sessionSession, or until sign-out
Security token
[Name set at launch]
Zonipayhub.zonipay.com, merchant dashboardProtects forms against cross-site request forgerySession
__stripe_midStripeCheckout pagesFraud prevention: recognizes a returning deviceUp to 1 year
__stripe_sidStripeCheckout pagesFraud prevention: links activity within one checkout sessionAbout 30 minutes

Third-party cookie names and durations can change. We review this table when we change our setup.

07How to control cookies

7.1 You can view, block and delete cookies and local storage in your browser settings. Each browser explains how in its help pages. You can also use a private browsing window, which clears this data when it closes.

7.2 If you clear zp_cookie, the cookie notice will appear again. If you block essential cookies on hub.zonipay.com, the merchant dashboard or checkout pages, you may not be able to sign in or pay.

7.3 Because we use only essential cookies, there is no cookie setting to turn on or off on this website.

08Changes

8.1 We will update this policy, and its effective date, when the cookies we use change.

09Contact

Questions about cookies or your privacy: privacy@zonipay.com. We answer Monday to Friday, 9:00 to 18:00 ET. [Company legal name], [Registered address].